Chhavi Cargo Movers, a leading packers & movers company serving Delhi–NCR and major Indian cities, tasked JSNJ Infomedia with building a scalable, customer-centric web platform to handle logistics operations, service bookings, and nationwide network visibility. Their challenges included offering a smooth booking experience across device types, managing vehicle and staff resources in real time, and supporting multiple service types – home shifting, office relocation, car & bike transportation, etc.
Our solution comprised:
A responsive front-end built with modern HTML/CSS/JavaScript frameworks, optimized for both desktop and mobile users.
A dynamic service booking module which allows users to select “Moving From”, “Moving To”, service type (Home, Office, Car, Bike), upload basic information, and receive instant quote requests.
Backend modules for Chhavi Cargo Movers internal team: service management dashboard for assigning crews, tracking shipments, inventory of packing materials, and carrier vehicle allocation.
Integration of nationwide service network data enabling users to choose among 20+ city-hubs (Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, Jaipur, Chandigarh, Lucknow, Indore, Bhopal, Nagpur, Surat, Vadodara, Kochi, Patna, Bhubaneswar, Guwahati, Ranchi, Dehradun, Ludhiana, Jodhpur, Raipur, Mysuru, Coimbatore).
Secure data handling and user account functionality to allow repeat customers to manage bookings and view status updates easily.
Fully SEO-optimised structure for location-based queries (Packers & Movers Delhi, Packers & Movers Mumbai, etc.).
Outcomes & Value:
With this platform in place, Chhavi Cargo Movers streamlined its customer enquiry pipeline, reduced manual booking errors, and improved transparency with clients via shipment tracking. The mobile-friendly design and improved user flow drove higher conversions through instant quote submissions. The client now has a solid online presence across major metro cities and is prepared to scale their business further.